Recently, we've run across Oracle ERP Cloud customers who have made substantial investments in Oracle Financials Cloud and ended up surprised with one aspect: Oracle Financials Cloud Integrated Imaging (OCR) cannot straight-through process invoices. After a significant investment in software, hoping to eliminate manually touching AP invoices, these companies are still back to exactly where they were before implementation —investing hundreds of workforce hours to process AP invoices. Simply only one word for this: disappointing.
Straight-through AP invoice processing is easily explained and not so easily attained.
The definition of straight-through AP invoice processing: The invoice goes from your supplier directly into your AP system, is validated according to your business rules, and is ready for payment, all without manual intervention. According to an Ardent report, The State of ePayables 2019: Driving Value in the Age of Intelligence, best in class AP organizations achieve straight-through processing with 65% of their invoices. Imagine in your organization — 65% of your invoices would never be touched by staff members. What would you do with all that time back?
In the invoice process, to remove the need for human touchpoints, a few things need to happen.
What is an e-invoice format?
OCR is a software tool that takes an invoice, scans, reads it and turns it into data that can be used to populate fields in an AP system. Unfortunately even the best OCR solutions have a high read error rate. For example, many times, OCR may think a “5” is an “S” or a “/” is a “1”. We wrote an article explaining OCR technologies and issues here.
One large company we talked to who was particularly frustrated with their shiny new OCR-based solution showed us that only 45% of their OCR invoices were of average readability, while 55% were of poor readability. Poor readability means you might as well be hand-keying the invoice (the invoice must be looked at and corrected by a person).
Because Transcepta does not rely on the OCR technology embedded in Oracle Financials Cloud Integrated Imaging (or any OCR technology period), Transcepta will enable you to achieve the highest level of straight-through AP invoice processing.
To go all the way with straight-through processing and allow the computer to do the work, it makes sense that you are a PO-based shop. A PO means that auto-approval exists, and payment can occur automatically without any intervention so long as the invoice matches the PO. POs enable automated two-way or three-way matching to create a real straight-through AP process. Without using POs, you will be forced to use people to approve and code invoices.
In the previous example of the disappointed ERP customer, he found, upon closer inspection after his ERP implementation, about 40% of his invoices had POs while 60% did not. His dream of straight-through AP invoice processing was a little bit shattered from the get-go.
It makes sense. It is not enough to receive invoices electronically and use purchase orders. While this eliminates the need to key and approve invoices manually, it assumes that suppliers will put all the information you need on an invoice and that it will be accurate. But what if a supplier puts the wrong PO number on the invoice? What if the supplier doesn’t provide PO line item numbers on the invoice? To accept, reject, complete, and correct your invoices without human intervention, you need to be able to check (validate) invoices, make decisions, and collaborate with your suppliers using technology.
At this point, having your suppliers networked is crucial. And, a good supplier network provides many ways for vendors to send electronic invoices free of cost, in a format convenient for them and deliver to you the valid electronic format you need for straight-through processing.
The Transcepta Network is the only procure-to-pay platform with Oracle Validated Integration. Transcepta enables Oracle customers to achieve 100% straight-through AP invoice processing. Let's go through how.
No more scanning, keying, or manually validating ineffective OCR solutions. Transcepta employs true electronic processing for all invoice formats, including XML, EDI, CSV, and PDFs. In fact, we wrote a white paper on it. If you want to read more about e-invoicing and PDFs, just click here.
Within the Transcepta Network, Transcepta's AI inspects each invoice for accuracy and ensures the invoice is in the required format and required data is available. At that point, the AI compares the invoice to the PO to perform the match. If no PO number or PO item line numbers are present, Transcepta AI and proprietary machine learning algorithms electronically predict these elements, so your invoice will straight-through process. Based on your business decision criteria, Transcepta AI can even communicate with your suppliers via the Transcepta Network and ask suppliers to make relevant corrections. Your days of fixing your suppliers’ mistakes are over!
Transcepta's Network is vast due to a portfolio of Fortune 500 customers already using Transcepta's solution with their thousands of suppliers connected. The Network facilitates quick and straightforward onboarding at no cost to your suppliers, and it supports any invoice type so all of your vendors can participate. Transcepta's solution is multi-language, multi-currency, and VAT Compliant. And, Transcepta is the only Supplier Network with Oracle Validated Integration.
If you are an Oracle customer, and you are committed to transforming your AP department, learn exactly how you can achieve 100% straight-through AP Invoice processing with Oracle ERP Cloud and Transcepta!