Our compilation of 2019 Capterra reviews of Transcepta Accounts Payable Solutions speaks strongly to Transcepta strengths. 

Transcepta uses Capterra Software Reviews to assist in gauging customer feedback on Transcepta solutions and service. Capterra helps customers with software solution selection by gathering customer reviews of technology software companies. 

The bulk of customer reviews have been about Transcepta implementation, functionality, and customer service. Reviewers represent a cross section of industries, including:

• Banking
• Computer hardware
• Construction
• Education
• Food and Beverage
• Government
• IT services
• Telecommunications 
• Transportation 
  
  

Below are 2019 Transcepta customer reviews from Capterra.

Transcepta’s Implementation

“The fact that the effort to set up and onboard our suppliers was managed by the Transcepta team was a big plus. In addition, the variety of ways that a supplier may submit their invoices for processing makes it easier to get supplier participation.”

Director IT Systems Analysis
Transportation/Trucking/Railroad, 1001-5000 employees
Using Transcepta: 2+ years

“Quickly onboarded our suppliers into E-Invoicing Program. Helpdesk team provide prompt responses and (are) very supportive.”

Business System Analyst
Telecommunications, 10,001+ employees
Using Transcepta: 2+ years 

“This product was easy to stand up, deploy, and is very cost effective. Transcepta is the perfect pairing for a company that grows through acquisition, needs a technical footprint that includes automation and reduction of touchpoints when processing AP invoices.”

Director
Information Technology and Services, 10,001+ employees
Using Transcepta: 2+ years

“The service provided by Transcepta has allowed us to initially transition a significant number of vendors to electronic invoice submission with minimal effort by my team. Any issues identified are resolved within 24 hours. Processing of invoices through the system occurs within 30 minutes of receipt by Transcepta allowing for real time processing of deliveries to our stores.”

Manager Accounts Payable
Food & Beverages, 10,001+ employees
Using Transcepta: 5+ years

Transcepta’s Functionality

“The dashboard makes it easy to monitor individual supplier invoice submissions and rejections. Being able to see the error message makes it easier to work with the supplier to correct the issue. UI is user friendly.”

E-Invoicing Specialist
Higher Education, 10,001+ employees
Using Transcepta: 1-2 years

“The software allows submitting vendors to utilize many formats to transmit invoices for example, open PDFs, XML, CSV, etc. Also (we) like the collaborative nature of the Transcepta team to review and resolve issues as they arise.” 

AP Supervisor
Management Consulting, 10,001+ employees
Using Transcepta: 10+ years

“B2B hands-off automated invoice processing, with the ability to set up rules for the validation of invoices against P.O.'s. Once the interfaces with your ERP system are set-up (it) is a very stable process.”

Director of Financial Systems
Government Administration, 5001-10,000 employees
Using Transcepta: 2+ years

“Transcepta is a very cost effective tool and it's free to the supplier! This software is great for companies looking to automate and reduce the number of touchpoints when processing AP invoices.”  

Finance Director
Information Technology and Services, 10,001+ employees
Using Transcepta: 2+ years

“Ease of Transmission for suppliers once they start using. The service is consistent in delivering electronic documents and invoice images daily.”

VP Accounts Payable
Banking, 5001-10,000 employees
Using Transcepta: 1-2 years

“User Experience comfortable even for first time users. Compatible with Oracle EBS. Quick interfacing of invoices.”

IT Lead P2P
Information Technology and Services, 10,001+ employees
Using Transcepta: 2+ years

“Easy to navigate and review dashboard information. I like the ability to download certain reports and dashboard info into Excel and analyze. The PO Flip option has been extremely helpful for our small and local businesses.”

Chief Procurement Officer
Government Administration, 5001-10,000 employees
Using Transcepta: 2+ years
  

Transcepta’s Customer Service

"Transcepta has amazing customer service and caters to business needs. In addition, it's free to your supplier! Adoption for onboarding is absolutely a breeze as a result. No-brainer.”

Finance Director
Information Technology and Services, 10,001+ employees
Using Transcepta: 2+ years

“We are able to provide a tool to our suppliers that is user friendly. The customer service is excellent. The process is smooth and stable, ensuring a faster cycle time (for invoice processing) versus the standard process (invoices sent via email).”

AP Manager
Construction, 10,001+ employees
Using Transcepta: 2+ years

“Transcepta has great customer service and truly listens to their clients to understand their needs. They are a great business partner.” 

Finance Director
Information Technology and Services, 10,001+ employees
Using Transcepta: 2+ years

“Support is responsive. No charge to Suppliers for submitting invoices. Cost Effective. Good Reporting. Great supplier onboarding support.”

Director, IT Applications
Computer Hardware, 1001-5000 employees
Using Transcepta: 4+ years  

Customers also submitted areas for improvement, however nearly every single reviewer rated Transcepta high as an AP solution they would recommend to other businesses. To read through Transcepta customer reviews in full, you can click here.

To discover more about Transcepta or to request a product demo, please click below.

Related White Papers

• White Paper: Top Trends in Procure-to-Pay
• White Paper: How to Achieve Straight-Through AP Invoice Processing
• White Paper: Supplier Networks – The Backbone of Accounts Payable Automation