RTX revolutionized its AP department by eliminating invoice exceptions with the Transcepta Platform. You can too!
Empower Suppliers to Resolve Invoice Exceptions
AP staff consistently list invoice exceptions as the main driver of cost, manual labor, and unhappy suppliers. In order to eliminate invoice exceptions, you must choose an AP automation platform that includes a supplier network. With the Transcepta Supplier Network, your suppliers are able to resolve invoice exceptions before they reach your AP inbox. Suppliers benefit as well because they are notified immediately when there is a problem with an invoice. Suppliers hate finding out about problem invoices after the due date.
One of the key benefits of Transcepta's Supplier Network is the ability to empower your suppliers to proactively resolve invoice exceptions. By providing suppliers with real-time visibility into invoice status and immediate feedback on “problem” invoices, you will foster collaboration and streamline the resolution process.
Traditionally, when an invoice exception occurs, suppliers do not find out about the issue for weeks, often causing late payment and frustration. However, with Transcepta, suppliers receive instant feedback and are able to proactively resolve invoice exceptions before they reach your AP inbox. This means less work for AP and well informed, happier suppliers.
Testimonial from Juan Franco, Director of RTX Accounts Payable
According to Juan, one of the major advantages of Transcepta is the Transcepta Supplier Network. Specifically, Juan emphasizes the importance of empowering suppliers to resolve invoice exceptions. This capability has not only saved time, but also strengthened supplier relationships.
As important as a great solution, exceptional customer service is always high on the list of desired provider qualities. To this end, Juan commends the exceptional customer service provided by Transcepta, saying Transcepta is a pleasure to work with and always delivers.